Shipping rates & policies

  • all prices include the current statutory rate of German VAT at 19% (with the exception of Switzerland and Norway, for which prices are exclusive of VAT).
  • Delivery by UPS Express Saver is only an option if your order is received before 12 noon (German time) from Monday to Thursday.

 

The following shipping methods are available for the countries of delivery listed below:

Deutsche Post (Letter) DHL (Parcel) DHL Express (Parcel) UPS (Parcel) UPS Express Saver (Parcel)

yes
Shipping costs: 2,40 / 4,60 EUR*
Delivery time: approx. 1-3 working days
Track and trace: no

*: EUR 2.40 for all products valued at less than EUR 30 and shipped as a large letter ("Maxibrief") or EUR 4.60 when shipped as an extra large letter ("Maxibrief Plus")

yes
Shipping costs: 6 EUR
Delivery time: approx. 1-3 working days
Track and trace: yes
no no yes
Shipping costs: 20 EUR
Delivery time: approx. 1-3 working days
Track and trace: yes

       
 Germany        

 

The following shipping methods are available for the countries of delivery listed below:

Deutsche Post (Letter) DHL (Parcel) DHL Express (Parcel) UPS (Parcel) UPS Express Saver (Parcel)
yes
Shipping costs: EUR 3,45
Delivery time: ca. 3-7 Werktage
Track and trace: no
no no yes
Shipping costs: EUR 6
Delivery time: ca. 3-7 Werktage
Track and trace: yes
Ja
Shipping costs: EUR 20
Delivery time: ca. 1-2 Werktage
Track and trace: yes
Austria Belgium Bulgaria Czech Republic Denmark
Estonia Finland France Hungary
Ireland
Italy Latvia Lithuania Luxembourg Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia


Spain
Sweden
United Kingdom

Greece*

In this case shipments can take up to 14 days to reach their destination!


 

The following shipping methods are available for the countries of delivery listed below:

Deutsche Post (Letter) DHL (Parcel) DHL Express (Parcel) UPS (Parcel) UPS Express Saver (Parcel)
Ja
Shipping costs: EUR 3,45
Delivery time: approx. 3-7 working days
Track and trace: no
no no no yes
Shipping costs: EUR 20
Delivery time: approx. 1-2 working days
Track and trace: yes
     
Cyprus Malta      

 

The following shipping methods are available for the countries of delivery listed below:

Deutsche Post (Letter) DHL (Parcel) DHL Express (Parcel) UPS (Parcel) UPS Express Saver (Parcel)
no no no yes
Shipping costs: EUR 5,04 *
Delivery time: approx. 3-7 working days
Track and trace: Ja 
yes
Shipping costs: EUR 16,81 *
Lieferzeit: approx. 1-2 working days
Track and trace: yes
    *: Diese Preise beinhalten keine MwSt.
Switzerland Norway      
Deliveries to non-EU countries incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more information about customs duties etc. at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm, about import turnover tax at  http://auskunft.ezt-online.de/ezto/Welcome.do and especially Swiss import turnover tax http://xtares.admin.ch/tares/login/loginFormFiller.do.